Category Archives: Training

The Four Critical Steps for Effective Change Communication

Effective Change Communication

There are 4 critical action steps you can take to provide clarity of purpose and direction, reduce confusion or resistance, and ensure the RIGHT message is being delivered to the RIGHT audience every time.

Unlocking the Power of Your Net Promoter Score

Identify it. Leverage it. Succeed with it. Net Promoter Score (NPS) is one of the most popular business metrics to gauge customer satisfaction and loyalty. With NPS, you can track […]

Skip to content