The world has changed drastically in the past decade, and the staffing industry has certainly felt the effects. With digital transformation playing a leading role, staffing companies are now able to provide a wide range of services, from recruiting and onboarding to data analysis and more. This new reality offers a number of benefits, from […]
Tag Archives: Strategy
CRM, Data, Implementation, Planning, Project Management, Training
Unlocking the Power of Your Net Promoter Score
Identify it. Leverage it. Succeed with it. Net Promoter Score (NPS) is one of the most popular business metrics to gauge customer satisfaction and loyalty. With NPS, you can track customer sentiment and make decisions to improve it — and increase revenue. In this article, we’ll explore NPS and how you can leverage it for […]
Safe and secure. Managed and analyzed. Data warehousing is essential for storing, managing, and analyzing large amounts of information. The amount of data your business generates will only increase — so it only makes sense to use a data warehouse to help you make better decisions and improve your operations. For staffing companies, a data […]
Both have pros and cons, but which one is right for your project? Efficiently and effectively implementing a software upgrade requires an efficient and effective project manager. But should that project manager be internal to your organization or external? It’s an important question, but many organizations don’t ask it. Instead, they choose an internal project […]
Technology enables today’s staffing firms to survive and thrive Are the days of starting a staffing firm with one person, one phone number, and one email address over? No. Can that one firm compete? Also, no—unless it has a robust technology stack. That’s because: In previous blog posts, we discussed the huge number of third-party […]
Part Two of a Three Part Series Our previous blog post covered new software pre-implementation steps. Now, let’s address one reason why staffing firms delay replacing outdated software: Fear of a “productivity dip.” What’s a Productivity Dip? A productivity dip is when a new software system causes users to take more time to complete typical […]
Part One of a Three Part Series Choosing new software for your business is one of the most important decisions you’ll make. Deciding how to ensure that your software’s implementation is successful—and how to help users quickly adapt to the change—are just as important. Planning for success starts prior to the implementation kick-off call. Ask […]
Are you getting the most out of your CRM configuration? There are two types of staffing customers: those using an ATS that has CRM capabilities available and enabled and those leveraging a separate CRM for managing prospects and pipeline. Here, we’ll discuss challenges inherent in both situations—and how to solve them. 1. Your ATS Has […]
Data, Implementation, Planning
How to Achieve High Quality Data for your Staffing and Recruiting Firm
You can’t have a quality operation without quality data The more confidence you have in the data that guides your business decisions, the faster you can make good business decisions. Most managers appreciate performance data … but few have confidence in the numbers. If you have data quality issues, achieving data-driven management can seem unattainable. […]