Data has no feelings, but it can help improvethe way people feel about your company. In today’s highly competitive business landscape, providing exceptional customer experiences is crucial for the success[…]
Author Archives: Erin MacKenzie
3rd Party Tech, Data, Digital Transformation, Planning
How Digital Transformation is Changing the Staffing Industry: Benefits & Challenges
The world has changed drastically in the past decade, and the staffing industry has certainly felt the effects. With digital transformation playing a leading role, staffing companies are now able[…]
CRM, Data, Implementation, Planning, Project Management, Training
Unlocking the Power of Your Net Promoter Score
Identify it. Leverage it. Succeed with it. Net Promoter Score (NPS) is one of the most popular business metrics to gauge customer satisfaction and loyalty. With NPS, you can track[…]
Safe and secure. Managed and analyzed. Data warehousing is essential for storing, managing, and analyzing large amounts of information. The amount of data your business generates will only increase —[…]
Both have pros and cons, but which one is right for your project? Efficiently and effectively implementing a software upgrade requires an efficient and effective project manager. But should that[…]
The 10-Step Journey for Change Success Prior to about 15 years ago – before the introduction of Mapquest, Garmin, Google Maps, and GPS – whenever I was embarking on a[…]
Part Two of a Two Part Series With time and research, you can put every piece together. In our previous post The Avalanche of Third-Party Tech, we discussed the enormous[…]
Part One of a Two Part Series So many staffing technology solutions is a good problem to have. Many core staffing platforms have consolidated, resulting in fewer available front- and[…]
Technology enables today’s staffing firms to survive and thrive Are the days of starting a staffing firm with one person, one phone number, and one email address over? No. Can[…]
Careful planning can help your organization not just survive, but thrive The next economic recession isn’t a matter of “if.” It’s a matter of “when.” Multiple indicators support many economists’[…]
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