Author Archives: Erin MacKenzie

Enhancing Customer Success with AI: The Future of Customer Engagement

Enhancing Customer Success with AI: The Future of Customer Engagement

Data has no feelings, but it can help improvethe way people feel about your company. In today’s highly competitive business landscape, providing exceptional customer experiences is crucial for the success […]

How Digital Transformation is Changing the Staffing Industry: Benefits & Challenges

The world has changed drastically in the past decade, and the staffing industry has certainly felt the effects. With digital transformation playing a leading role, staffing companies are now able […]

Unlocking the Power of Your Net Promoter Score

Identify it. Leverage it. Succeed with it. Net Promoter Score (NPS) is one of the most popular business metrics to gauge customer satisfaction and loyalty. With NPS, you can track […]

Data Warehousing: A Home for Your Information

Safe and secure. Managed and analyzed. Data warehousing is essential for storing, managing, and analyzing large amounts of information. The amount of data your business generates will only increase — […]

Project Managers: Internal vs. External

Both have pros and cons, but which one is right for your project? Efficiently and effectively implementing a software upgrade requires an efficient and effective project manager. But should that […]

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