KPIs can show that an initiative is working well, that it needs adjustment, or even that it should be abandoned. Like any data point, a KPI must be properly interpreted, either alone or with other KPIs, to influence a course of action.
KPIs can show that an initiative is working well, that it needs adjustment, or even that it should be abandoned. Like any data point, a KPI must be properly interpreted, either alone or with other KPIs, to influence a course of action.
