Using AI to Improve Your Staffing Operation

Using AI to Improve Your Staffing Operation Artificial intelligence can be a natural fit for your firm.

Artificial intelligence can be a natural fit for your firm.

Looking for ways to use artificial intelligence to make your staffing operation’s processes run more smoothly? Check out these ideas for leveraging AI tools to boost efficiency and productivity!

Screening Resumes

AI tools can quickly sift through thousands of resumes and applications to identify those that best match the job specifications, reducing the amount of time spent on this task.

Assessing Candidates Skills

With some customization, an AI tool like ChatGPT can be used to design and conduct preliminary online interviews or skills assessments, helping to narrow down the pool of candidates for human interviewers.

Setting Appointments 

AI can automate the scheduling of interviews, reducing manual effort and minimizing the risk of errors. AI also can cross-check the availability of all involved parties to set up optimal interview times.


AI can provide new hires with the information they need and answer common questions too, providing a seamless onboarding experience.

Collecting Feedback

An AI chatbot can collect feedback from clients and candidates about their experiences with your company. This can increase response rates and provide valuable data to help you improve processes and increase satisfaction levels.

Maintaining Constant Communication

AI can automate updates to candidates about their application status, job openings, and other relevant information. This improves the candidate experience by maintaining transparency and providing continuous communication.

Conducting Market Intelligence

AI can be used to gather and analyze data about the job market, helping your staffing firm stay informed about trends and make data-driven decisions.

Analyzing Data

AI can help analyze patterns and trends in the staffing process, identify bottlenecks, and provide insights to improve recruitment efficiency.

Automating Administrative Tasks

AI can automate straightforward tasks like entering data, updating candidate databases, or even sending out job offer letters. This reduces manual errors and frees recruiters’ time for more strategic tasks.


AI can significantly improve your staffing firm’s efficiency and effectiveness! But don’t forget: AI is a tool to assist human recruiters. Those recruiters have industry knowledge, intuition, and the ability to form personal relationships—and they never can be replaced by technology.


As Newbury Partners President, Chris Scowden brings 25 years of recruitment leadership experience and application of leading-edge technology to the Staffing Industry. Before joining Newbury Partners, he led business transformation and division turnarounds at AMN Healthcare and TrueBlue. Prior to leading some of the largest process and technology transformations in the Staffing Industry, Chris was the Global Delivery Leader for IBM/Kenexa RPO. He has worked closely with Bullhorn and several of Bullhorn’s acquired companies as an enterprise customer over the years. We invite you to learn more about Chris.

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