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OUR CORE VALUES and PROMISE TO OUR CLIENTS

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Our Core Values and Promise to Our Clients

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At Newbury Partners we create an environment that is based on our 6 Core Values and instill each of these Values both in our work and personal lives.

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We have each other’s back

All team members embrace the mindset of we before me. Responsiveness in communication to support others, willingness to roll up our sleeves to get the job done, and celebrate the wins together.

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Listen first

Listening with intention: so that we can comprehend client’s issues. Limit distractions when we are needing to be engaged. Digest client information fully, before providing feedback for the sake of giving an answers.

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Wake up and love what you do

We exhibit enthusiasm with every interaction. We are passionate self-starters; we are excited about exceeding expectations.

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Face the problem

Open communication breeds trust. We communicate issues with transparency, respect, and honesty to expedite solutions effectively and urgently.

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Empowered to do what is right

We act without compromising our values and beliefs. We uphold our reputation for acting justly, not only in our business transactions but also in how we treat others. We make informed decisions based on best practices and lessons learned.

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Fail forward

Acknowledge errors and appreciate them as possibilities for development. Communicate failures and embrace learning together.

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Brand Promise

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We are not only committed to our employees, but we are committed to every client and partner that we work with, and we promise to provide you with:

 

 

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• Outstanding Customer Experience

• Value for your Investment

• Consistent Communication

• Client Voices are Heard

• A Lifelong Partnership

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“We are passionately dedicated to earning the respect of our clients by providing an outstanding customer experience and value for their investment in our services. We commit to ensuring our clients voices are heard and needs are identified through consistent communication to deliver our clients with a partnership that grows.”

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How can we help?

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