Testimonials

In early 2022, Newbury Partners expertly managed our migration to Bullhorn, providing clarity and support every step of the way.
Grahame Winman, our dedicated Project Manager, was not only an exceptional communicator but also a Bullhorn expert. Their team’s ability to understand our unique business needs ensured a seamless transition of two databases into Bullhorn. Newbury Partners meticulously addressed ... everything from data deduplication to tailored solutions, ensuring a comprehensive approach to our project. Their guidance and unwavering support made our staff confident Bullhorn users in just two training sessions. With a global team always ready to assist, they swiftly resolved any challenges that arose. We can’t recommend Newbury Partners highly enough; they are true Bullhorn experts, consistently brilliant, and always there when you need them.

We wanted to control the process, not just in terms of branding, but in terms of functionality. Using the OSCP created by Newbury allowed us to decide exactly how we wanted our jobs to be displayed and filtered, making it easy for applicants to quickly find jobs relevant to them. Just as importantly, the OSCP allowed us to control the application process, including the exact questions we wanted to ask and bringing those responses into Bullhorn to make our process smoother and more efficient.

I’ve been in the hospitality and customer service industry for over 15 years, and I have to recognize Mick for his outstanding engagement, uncompromising level of service, and first-class experience.
Mick was very thorough, overcommunicated for clarity and alignment, was available at all times to assist me, ensured that all calls/meetings were recorded, and provided additional information and training to ensure our Bullhorn Automation roll-out was a success. I am beyond ecstatic about my experience with Mick and the team and highly recommend Newbury Partners. 

Newbury supported me personally in a full data migration from Brownlee Dean’s old existing CRM to TSA’s current CRM – Bullhorn. The process was explained in full at the start of the project and I felt supported every step of the way. The Data Migration was completed successfully and before the initial agreed completion date. Our staff are now all able to use one CRM with all of the existing data from the Brownlee Dean CRM present as a point of reference.

Newbury was there for us from the beginning of our implementation all the way through the end. They stood by us as the Staffing world changed during our implementation and they where in the trenches with us. Each person we worked with was willing to grind right along with us and help find the solutions we needed to get our project live.

The expertise, agility, and vision of our partners at Newbury has allowed us to enhance the experience and extend the functionality of Bullhorn in numerous, meaningful ways. The resulting gains in user satisfaction and efficiency are felt throughout our company on a daily basis.

Newbury partners has been intstrumental in our Bullhorn One and Herefish implementations.  They are thorough, responsive and have far exceeded our previous experiences with implementation teams.  Can’t express how grateful we are to have such excellent partners.

Jo Saul is unbelievably talented. There aren’t many questions she can’t answer regarding Deal Sheets. She is such a pleasure to work with, and we feel very supported as we have moved through the complex mapping process for Deal Sheets. Thanks for all the fantastic work Newbury Partners team!

Newbury is always able to respond to us quickly and truly understands our business needs. We continue to engage Newbury for various projects annually and greatly appreciate Newbury’s focus on building a long-term relationship and partnership.

Working with Newbury Partners has been a great experience for us at GHR Healthcare. Their expertise and professionalism have been invaluable in assisting with the implementation of Bullhorn.  GHR Healthcare views Newbury Partners as a true strategic thought partner, who is key to the ongoing support, and evolution of our investment in Bullhorn One

I worked with Tammy as a Client Success Manager. She is wonderful. She’s very knowledgeable of the products and quickly responded to each issue or question we had. We’ve seen a big uptick in production and our data integrity with using the new Kanban tool. Thank you for creating this awesome product!

Despite the challenges faced during the transition, the invaluable support from Newbury Partners helped navigate complexities and optimize operations on the Bullhorn One platform.

Doing this work (Newbury P.L.U.S.) with Newbury Partners is the most important thing we could do for our business right now; we wish we’d done it sooner.

Working with Newbury Partners has been invaluable for our small company. They are responsive and always respond to us, even on short notice. Not only do they address our concerns promptly, but they also take the time to explain the solutions thoroughly, ensuring we understand every step.

Newbury Partners went the extra mile to guarantee a seamless return to Bullhorn. They displayed great enthusiasm and assistance in addressing all our inquiries. The team offered valuable insights to assist our IT team in the process of data migration and extraction.

Jeff Ozenbaugh at Newbury Partners was flexible, open, and incredibly knowledgeable. However, what truly sets him apart is his ability to make complex concepts easy to understand and inject real personality into all of our sessions.

Working with Newbury Partners has been a game-changer for us. Their customized solutions have dramatically improved our data accuracy and operational efficiency. The invoice reconciliation process, which used to be a significant challenge, is now faster and more reliable, freeing our team to focus on strategic initiatives. Despite initial setbacks with Bullhorn’s readiness, the dedication and expertise of the Newbury Partners team have been instrumental in our success.

Jeff Ozenbaugh has been able to effectively manage shifting initiatives well. He has brought in team members as appropriate but helps to see all projects and items through to completion. He has also been very helpful introducing new tools or opportunities for Pathway Group.

Jeff Ozenbaugh has been my partner during the implementation of VMS Sync. He is always available, responsive, and polite. He indulges my questions from the mundane to the technical. He is able to convey technical information to a non-technical audience efficiently, and effectively. I would recommend Jeff to any new customers.

Amy de Ven was a fantastic partner throughout the project process. She was timely with updates and responsive to questions and feedback.

We were facing significant challenges when we launched our new healthcare staffing division due to our reliance on manual processes. Newbury Partners' Deal Sheet helped us by automating key tasks and calculations, allowing us to scale our operations and increase accuracy. With its automation capabilities, Deal Sheet increased our job postings by over 30%. This has not only boosted the overall number of postings but also contributed to our brand’s success, expanded our database, and placed more candidates.

Newbury Partners has been an outstanding partner in transforming our operations. Their team of 'Data Gods' built a powerful Data Warehouse that has revolutionized how we leverage data to drive decisions. Through development expertise and strategic conversations, they’ve demonstrated an exceptional ability to understand our business needs and deliver impactful solutions. Their work has streamlined our processes, driving efficiency and optimization across the board. We’re thrilled to continue working with such a talented and dedicated team!

Search has worked closely with Newbury Partners on several successful projects. Taking time to get the specifications correct and understanding the requirements before commencing work has always been good. Grahame & Ann are especially knowledgeable and take time to get things right and their approach has contributed significantly to our confidence. We look forward to future development on our Bullhorn instances.

We are thrilled to share our heartfelt appreciation for the outstanding Bullhorn migration project that was delivered three weeks ahead of schedule. The entire process was seamless and exceeded our expectations in every way. A special mention goes to Tim, whose dedication and hard work were instrumental in helping us achieve all our goals. Tim's expertise, proactive approach, and unwavering commitment ensured that every milestone was met with precision and excellence. Thank you to the entire team for making this project a resounding success. Your efforts have significantly enhanced our operations, and we couldn't be more pleased with the results.

Newbury Partners exceeded my expectations when we faced an urgent need to customize our Bullhorn CRM interface on our website. Despite efforts from our web developer and Bullhorn's technical support, no one could provide a solution—until I reached out to Josh Granville and his team.   They took the time to understand our needs and treated our tight deadline with urgency. Not only did they have the expertise to grasp the problem quickly, but he also solved it within just a few hours! The team was a pleasure to work with—highly skilled, professional, and efficient.   Newbury Partners offers fair and reasonable pricing, and I highly recommend them to anyone in need of additional support. Thanks to their expertise, we can now communicate with our customers more efficiently.

Working with Newbury Partners has been an incredible experience for us at iMethods. Their team stepped in at a pivotal moment to help us identify key areas for improvement in our conversion tracking and CRM organization. While we're still building out our lead scoring system, their insights and recommendations have set us on the right path toward creating a sustainable, effective process. Their proactive support and expertise have been invaluable in ensuring we lay the groundwork for future success. We’re excited to continue this partnership as we optimize our marketing efforts.

The Newbury Partners team developed a client portal to help In-Flight Crew Connections better manage job requests from large clients, which place over 10 jobs per day and frequently make updates or changes. With approximately 20% of jobs being canceled, we needed a solution that allowed clients to enter job requests, make modifications, and cancel jobs directly—streamlining both the experience and our internal scheduling process.  

The portal has significantly improved efficiency by reducing manual effort, improving accuracy, and making job management easier for our clients and the In-Flight Crew Connections scheduling team. We are excited to continue expanding the portal with features such as candidate rejections and qualification file visibility to further enhance our operations. The expertise and support from Newbury Partners have been invaluable in optimizing our workflow.

What set Newbury Partners apart was their ability to engage in technical conversations with our team, which instilled confidence from the start. Unlike competitors, they demonstrated a depth of understanding that truly made a difference. Their customer service is unmatched—every team member is always willing to stop and assist with any issue, offering a level of support I have never experienced with any other company. Newbury Partners has been transformative for TRS Staffing Solutions, providing exceptional support with our Bullhorn implementation, custom API development for our website career portal (OSCP), automation, and training. With Newbury Partners, you can trust that you are in the best hands.

Collaborating with Newbury Partners to implement Bullhorn Automation transformed how we connect with candidates across our extensive database. Previously, reaching the right talent at scale was a challenge. The team aligned the capabilities of Bullhorn Automation with our strategy, streamlining outreach and leveraging AI to efficiently match top candidates with open roles. In just 90 days, we engaged 30,000+ additional candidates and generated 500+ new job views. Everyone we worked with on the Newbury Partners team were incredibly responsive, ensuring our automations aligned with industry best practices while providing valuable insights for future success. It’s been a game-changer for our recruitment strategy!

Newbury Partners’ deep knowledge of Bullhorn has been invaluable. From our initial implementation to ongoing optimizations over the past five years, they have ensured our platform is fully aligned with our recruitment processes. Their expertise in Canvas, Bullhorn Automation, and custom configurations has significantly improved our workflow efficiency, candidate experience, and data visibility. Their hands-on approach, combined with a deep understanding of the staffing industry and Bullhorn, has been instrumental in transforming our operations and delivering measurable results.

Newbury Partners has been a valuable resource in helping us optimize HubSpot for our business. Their expertise in the staffing industry, combined with a structured approach, has helped us improve sales automation, reporting, and overall efficiency while ensuring we are set up properly to scale.
  The team took the time to understand our needs and implemented solutions to maximize our use of HubSpot. From launching sales sequences to automating tasks and refining reporting, their guidance has helped us improve productivity and results.
  Beyond setting up sequences, they have helped us build a framework for long-term success—providing visibility into our pipeline, improving our ability to track key metrics, and creating a structured approach for continued growth. Their deep knowledge of HubSpot in the staffing industry sets them apart.
  [If you are looking to get more out of HubSpot, Newbury Partners is a reliable partner.]

Newbury Partners played a critical role in our Bullhorn Talent Edition implementation. Their team was proactive, responsive, and genuinely invested in our success. They ensured our system aligned with our existing processes, minimized the downtime, while maintaining a smooth and efficient transition. The team was always available to answer questions and remained dedicated to the project's success. Taking the time to get to know our team ensured a smooth and tailored implementation. Holding weekly meetings to ensure the project stayed on track, they demonstrated their commitment to keeping everything running smoothly. Given that Bullhorn is a shared system within Talascend between Human Resources and Operations, it was crucial that the transition was seamless to maintain team efficiency.

As someone focused on systems and data, my primary concern is accuracy and the metric is tied to that is the number of open jobOrders in our system. After implementing the Kanban board solution with Newbury Partners, we reduced the number of open jobOrders by approximately 50%. This gave Medix a far more accurate view of what business is truly open and active.
This improvement came from transitioning our teams away from inconsistent, disconnected spreadsheets and standardizing our daily office-wide standups around the Kanban board. Not only did it centralize our processes, but it also boosted visibility and accountability across the organization.
User and manager feedback has been largely positive once they got familiar with the tool. It’s been especially helpful for regional managers, who now have one centralized source of truth instead of juggling multiple files.

The Newbury Partners team has been amazing! Throughout the entire migration and testing process, they were incredibly responsive and helpful with the questions and challenges we encountered. Together, we were able to resolve some tricky issues and ensure that we went live with all the critical data we needed. Their support made a real difference.

The service and support from Newbury Partners have been fabulous. I felt in very safe hands– the team was incredibly supportive and committed to helping us get the most out of both the product and the migration process. What initially felt like a daunting project ended up being much smoother than I ever expected. I’m very thankful for their expertise and guidance throughout

Before working with Newbury Partners, our Bullhorn implementation was a mess, and we had little confidence in the system. The Newbury Partners team took the time to understand our business model and built out the system around what would work for us. Every session with them was enlightening; we learned something new and fixed issues that were holding us back. The data health check sessions were amazing, and we now have an efficient system we can actually use. If we had started with Newbury Partners, our experience with Bullhorn would have been much smoother. I would highly recommend them to anyone considering a Bullhorn implementation partner—they know Bullhorn better than anyone else and provide top-notch customer service.

We were barely scratching the surface with Bullhorn’s CRM and seriously considering an outside solution. The Newbury P.L.U.S. team helped us unlock what we already had and showed us how to make it work for our business. The time and money we’ve saved—and the efficiency we’ve gained—have made a major difference to our team and how we operate day to day.

We’ve reduced manual tasks by over 30% and significantly improved our speed-to-submittal. Bullhorn went from a passive database to an active engine that drives our business—thanks to Newbury PLUS’s, automation expertise, and strategic guidance.